The average 200-unit property loses over $6,000 a year on water billing issues. Most of them never trigger a single alert
We have reviewed thousands of units across South Florida and the issues we find the most - slow leaks, estimated reads, usage patterns that don't match occupancy - are invisible to standard billing systems. They are not invisible to us.
The average 200-unit property loses over $6,000 a year on water billing issues. Most of them never trigger a single alert
We have reviewed thousands of units across South Florida and the issues we find the most - slow leaks, estimated reads, usage patterns that don't match occupancy - are invisible to standard billing systems. They are not invisible to us.
What We Usually Find
At many properties, the biggest utility billing problems are not obvious. They show up quietly over time.
Low-flow toilet leaks — 30–100 gallons/day per unit. $40–$120/month. Never triggers an alert.
Estimated reads billed as actual — residents overcharged, disputes land on you.
Vacant units showing consumption — open fixture, unauthorized access, or a meter nobody checked.
Small inconsistencies compounding — minor per unit, thousands per year across a full property.
Disputes you can't defend — no usage-level data means every complaint becomes a negotiation.
What We Usually Find
At many properties, the biggest utility billing problems are not obvious. They show up quietly over time.
Low-flow toilet leaks — 30–100 gallons/day per unit. $40–$120/month. Never triggers an alert.
Estimated reads billed as actual — residents overcharged, disputes land on you.
Vacant units showing consumption — open fixture, unauthorized access, or a meter nobody checked.
Small inconsistencies compounding — minor per unit, thousands per year across a full property.
Disputes you can't defend — no usage-level data means every complaint becomes a negotiation.
Our 3-Step Process
STEP 1
Share Your Property Details
We review your current billing set up and usage data. No prep work needed on your end.
STEP 2
We Show You What We Found
We flag every anomaly: Leaks, estimated reads, usage patterns that don't add up, and tell you what each one is likely costing
STEP 3
You Decide What's Next
No pitch, no pressure. You leave with a clear picture of your property's billing health
How We Actually Catch What Others Miss
Most billing systems look at totals.
We look at behavior.
Typical systems flag a bill when the total is high.
They don't ask: Why is that unit running water at 3am every night? Why does a vacant unit show consistent usage? Why does this building's consumption pattern not match its occupancy?
We built a proprietary detection layer specifically because those questions weren't being asked.
It's the reason we catch what standard reports miss — not by looking harder at the same data, but by looking at different data entirely.
Most billing companies
Process invoices and move on
Alert on high totals
Provide reports
Manage your billing
Reactive
IMR Billing Services
Review patterns behind every bill
Flag behavioral anomalies before they become expensive
Provide findings with specific action items
Protect your NOI
Proactive
Still running on standard billing?
Let's see what's underneath it.
Takes 15 minutes. We'll review your usage data and flag anything that looks off. Most property managers walk away with at least one thing they hadn't seen before.
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